Customer Service Inquiries We’re happy only if you are! At Chicago Metallic we want to exceed your expectations and always aim to deliver high-quality, innovative product. With questions, concerns, or comments on how we are doing, please reach out to our dedicated team of Chicago Metallic Baking Specialists.
Email:
CustomerCare@focuspg.com Toll Free:
800.238.BAKE (2253) Hours: Monday through Thursday, 8 a.m. - 4:30 p.m., Friday, 8:30 a.m. - 4 p.m. C.S.T.
Focus Products Group International, LLC
Attention: Chicago Metallic Baking Specialist
300 Knightsbridge Parkway Suite 500
Lincolnshire, IL 60069
Retailers If you are a retail owner interested in carrying the Chicago Metallic Program, please call or send us an e-mail with order information to get started.
Email:
ChicagoMetallicRetail@focuspg.com Toll Free:
800.238.BAKE (2253) Hours: 8am – 5pm CST, Monday thru Friday
Media and Public Relations Inquiries For any media requests including information, press kit or product samples please contact our Public Relations team.
JB Cumberland
Public Relations (646) 230-6940
FocusPGTeam@jbcumberland.com